Comments by Rate

• 1. Superior Deluxe Sixer Upper Bunk Bed is limit to 1 Person below 80 kg 2. Tourism Tax TTX of RM10 per room per night is collected by hotel from the guest directly upon check in. 3. Meal Credit T&C • The meal credits are valid from Day 2 onwards of your stay • Credits are issued on a per-night basis and are non-cumulative • Each credit must be used in one single transaction. Any unused balance will be forfeited immediately. 4. Superior Deluxe entitled 2 meal credit RM18 x 2 Club Suite and Executive Suite entitled 2 meal credit RM35 x 2 Villa entitled 4 meal credit RM35 x 4 Mansion entitled 6 meal credit RM35 x 6 Meal Credits Participating Outlets • Food Hall • The Lodge • AYU Awana • Awana Garden Hotpot • Village Fresh Terms & Conditions 1. The meal credits are valid only on the issued date and during the outlet’s operating hours. 2. Each credit must be fully used at one outlet in a single transaction. 3. Any amount exceeding is payable by the guest. 4. The meal credits do not apply to alcoholic beverages and any other ongoing promotional items. 5. Lost, damaged or unreadable credits will not be replaced. 6. Any unutilised amount will be forfeited. No refund, transfer, exchange for cash, or extension will be permitted. 7. Management reserves the right to alter, delete, or add to these terms and conditions at any time without prior notice. Rate policy Non-refundable and non-amendment and non-cancellation once booking is made.
• Please take note of the changes on Hospitality Lounge access that applicable for Club Suite, Executive Suite, Mansion and Villa Room Type to take effective today, 22 Jan 2025. 1. Breakfast for Club Suite, Executive Suite, Villa & Mansion Guests o Breakfast will be relocated to Jom Makan Awana instead of Awana Garden, Lobby Floor. 2. Afternoon Tea for Club Suite, Executive Suite, Presidential Suite, Villa & Mansion Guests o Afternoon tea arrangements will remain unchanged , i.e.: will continue at Awana Garden from 3:00 PM to 5:00 PM. Room Type Eligible to access Hospitality Lounge a. Club Suite b. Executive Suite c. Villa d. Mansion No. of Pax 2 pax (Club Suite / Executive Suite) 4 pax (Villa) 6 pax (Mansion) Venue Awana Garden, Lobby Floor Entitlement • Breakfast (7am to 11am) - Jom Makan Awana • Hi Tea (3 to 5pm) – Awana Garden
• Tourism Tax TTX of RM10 per room per night is collected by hotel from the guest directly upon check in. Entitlement: Room + RM18 Meal Credit x 2 • The meal credits are valid from Day 2 onwards of your stay • Credits are issued on a per-night basis and are non-cumulative • Each credit must be used in one single transaction. Any unused balance will be forfeited immediately. 1. The meal credits are valid only on the issued date and during the outlet’s operating hours. 2. Each credit must be fully used at one outlet in a single transaction. 3. Any amount exceeding RM18 is payable by the guest. 4. The meal credits do not apply to alcoholic beverages and any other ongoing promotional items. 5. Lost, damaged or unreadable credits will not be replaced. 6. Any unutilized amount will be forfeited. No refund, transfer, exchange for cash, or extension will be permitted. 7. Management reserves the right to alter, delete, or add to these terms and conditions at any time without prior notice. Meal Credits Participating Outlets • Food Hall • The Lodge • AYU Awana • Awana Garden Hotpot • Village Fresh