Comments by Rate

• Other policies: • The Rock Royalty Lounge Benefits are included when guest booked to stay in Rock Royalty City/Sea View, Silver Suite Family City/Sea, Gold Suite, Platinum Suite and Rock Star Suite. • Halal breakfast is available on advanced request. • All guestrooms at this property are non-smoking. Smoking in the room will incur a charge of THB 2,000. • A cash security deposit of THB 1,000 per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure. In case using a credit card deposit, the refund process could take about 2 weeks. • When booking more than 5 rooms, different policies and additional supplements may apply. Renovation Notice: To enhance our property and services, we would like to inform you that we’ll continue with our property renovation works as follows: ● Guest rooms will be renovated floor by floor, 2 floors at a time, starting from 1st May 2025 until August 2026. ● Elevators will be replaced and upgraded, one at a time, from 1st May until the end of 2025. ● Guitar monument maintenance by the pool area from 1st July - 29th August 2025 There will be construction noise daily, 10am to 5pm. Apart from these areas, other hotel services will remain operational as normal.
• Other policies: • The Rock Royalty Lounge Benefits are included when guest booked to stay in Rock Royalty City/Sea View, Silver Suite Family City/Sea, Gold Suite, Platinum Suite and Rock Star Suite. • Halal breakfast is available on advanced request. • All guestrooms at this property are non-smoking. Smoking in the room will incur a charge of THB 2,000. • A cash security deposit of THB 1,000 per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure. In case using a credit card deposit, the refund process could take about 2 weeks. • When booking more than 5 rooms, different policies and additional supplements may apply. Renovation Notice: To enhance our property and services, we would like to inform you that we’ll continue with our property renovation works as follows: ● Guest rooms will be renovated floor by floor, 2 floors at a time, starting from 1st May 2025 until August 2026. ● Elevators will be replaced and upgraded, one at a time, from 1st May until the end of 2025. ● Guitar monument maintenance by the pool area from 1st July - 29th August 2025 There will be construction noise daily, 10am to 5pm. Apart from these areas, other hotel services will remain operational as normal.
• Other policies: • The Rock Royalty Lounge Benefits are included when guest booked to stay in Rock Royalty City/Sea View, Silver Suite Family City/Sea, Gold Suite, Platinum Suite and Rock Star Suite. • Halal breakfast is available on advanced request. • All guestrooms at this property are non-smoking. Smoking in the room will incur a charge of THB 2,000. • A cash security deposit of THB 1,000 per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure. In case using a credit card deposit, the refund process could take about 2 weeks. • When booking more than 5 rooms, different policies and additional supplements may apply. Renovation Notice: To enhance our property and services, we would like to inform you that we’ll continue with our property renovation works as follows: ● Guest rooms will be renovated floor by floor, 2 floors at a time, starting from 1st May 2025 until August 2026. ● Elevators will be replaced and upgraded, one at a time, from 1st May until the end of 2025. ● Guitar monument maintenance by the pool area from 1st July - 29th August 2025 There will be construction noise daily, 10am to 5pm. Apart from these areas, other hotel services will remain operational as normal.