Comments by Rate

• Any change of name, dates of stay, or cancellations must be notified to the Xcaret Hotels reservations department (booking@hotelxcaret.com). -------------------------------------------------------------------------------------------------------------------- Property allows modification in advance but needs to be done through our customer support team, otherwise it will get denied. A few of this modifications may incur in rate changes. Please reach out directly to our corresponding teams, so they can seek aproval from the properties. Any changes will need to be notified to our support team, and they will consult with the hotel whether to proceed with or without a change in the current rate. -------------------------------------------------------------------------------------------------------------------- First of all, thank you very much for choosing Casa de la Playa for your next well-deserved vacation. We are very much looking forward to welcoming you soon! Free access to hydrotherapy circuit when booking any of the room categories per night, per person To arrange your private transportation from the Airport to Casa de la Playa, please send us your flight information: - flightdate - Airline - Flightnumber - Arrival time At least 24 hours ahead of arrival. *private transportation can only be guaranteed if the flight information is sent completely and on time. For further information or arrangements please contact our Guest Service Team: guestservice_cdlp@hotelxcaret.com Thank you!
• Any change of name, dates of stay, or cancellations must be notified to the Xcaret Hotels reservations department (booking@hotelxcaret.com). -------------------------------------------------------------------------------------------------------------------- Property allows modification in advance but needs to be done through our customer support team, otherwise it will get denied. A few of this modifications may incur in rate changes. Please reach out directly to our corresponding teams, so they can seek aproval from the properties. Any changes will need to be notified to our support team, and they will consult with the hotel whether to proceed with or without a change in the current rate. -------------------------------------------------------------------------------------------------------------------- First of all, thank you very much for choosing Casa de la Playa for your next well-deserved vacation. We are very much looking forward to welcoming you soon! Free access to hydrotherapy circuit when booking any of the room categories per night, per person To arrange your private transportation from the Airport to Casa de la Playa, please send us your flight information: - flightdate - Airline - Flightnumber - Arrival time At least 24 hours ahead of arrival. *private transportation can only be guaranteed if the flight information is sent completely and on time. For further information or arrangements please contact our Guest Service Team: guestservice_cdlp@hotelxcaret.com Thank you!
• The Luxurist privileges: Benefit from 24/7 concierge service for you and your traveler. Late check-out (2PM) guaranteed, except during peak season and must be requested at least 48 hours before departure. Welcome treat for your traveler guaranteed. Concierge-managed transfer guaranteed. To access your Luxurist privileges, contact concierge@theluxurist.com with your booking number. For more details on concierge services, access to terms & conditions: https://www.theluxurist.com/terms Any change of name, dates of stay, or cancellations must be notified to the Xcaret Hotels reservations department (booking@hotelxcaret.com). Any change of name or dates of stay, it is necessary to do a new booking. -------------------------------------------------------------------------------------------------------------------- First of all, thank you very much for choosing Casa de la Playa for your next well-deserved vacation. We are very much looking forward to welcoming you soon! To arrange your private transportation from the Airport to Casa de la Playa, please send us your flight information: - flightdate - Airline - Flightnumber - Arrival time At least 24 hours ahead of arrival. *private transportation can only be guaranteed if the flight information is sent completely and on time. For further information or arrangements please contact our Guest Service Team: guestservice_cdlp@hotelxcaret.com Thank you!