The hotel is located less than 5 minutes' drive from the city centre and approximately 15 minutes' drive from Sandakan Airport. This air-conditioned boutique establishment offers comfort, uniqueness and warm hospitality. Guests are welcomed in the lobby, which offers a 24-hour reception service, a hairdressing salon and lift access to the upper floors. Business travellers can make use of the conference facilities and business care centre, which features wireless Internet access. The hotel also offers room service and a laundry service. All guest rooms are carefully designed and furnished with state-of-the-art furniture. All rooms are en suite with a shower and a hairdryer. Each unit offers standard amenities such as a satellite/cable TV, Internet access and a safe. Leisure facilities include a variety of spa treatments.