Comments by Rate

• The Luxurist privileges: Benefit from 24/7 concierge service for you and your traveler. Late check-out (2PM) guaranteed, except during peak season and must be requested at least 48 hours before departure. Welcome treat for your traveler guaranteed. Concierge-managed transfer guaranteed. To access your Luxurist privileges, contact concierge@theluxurist.com with your booking number. For more details on concierge services, access to terms & conditions: https://www.theluxurist.com/terms Any change of name, dates of stay, or cancellations must be notified to the Xcaret Hotels reservations department (booking@hotelxcaret.com). Any change of name or dates of stay, it is necessary to do a new booking. ------------------------------------------------------------------------------------------------------------------ Xcaret Catamaran Tour included in the AFI • Transportation Xcaret Hotels – Isla Mujeres Pier in Cancun Hotel Zone – Xcaret Hotels. (applies only during established times) • Catamaran ride round trip from Cancun. • Certified crew • Reef snorkeling • Snorkel equipment and full face mask. • Premium drinks and fruit on board. • Box Lunch • Free time in Isla Mujeres • *Return aboard catamaran or ferry through Xcaret. • *Option to return by Ferry if you want to spend more time in Isla Mujeres, always ensuring you are on time for your transportation back to the hotel, if you cross at a later time you will not have the possibility of taking your transportation. • Access to the Cancun scenic tower. Frequency of Operation: Monday, Wednesday, Friday and Sunday. Remind you that along with this tour, our guests have the option of enjoying our Cun-Isla Mujeres-Cun Ferry. On the same frequencies and with the following pick up times: Hotel Xcaret Arte 09:15am Hotel Xcaret Mexico 09:30am It is essential to make a reservation with our Guest Service team at each property to enjoy this tour.
• Any change of name, dates of stay, or cancellations must be notified to the Xcaret Hotels reservations department (booking@hotelxcaret.com). ----------------------------------------------------------------------------------------------------------------- Property allows modification in advance but needs to be done through our customer support team, otherwise it will get denied. A few of this modifications may incur in rate changes. Please reach out directly to our corresponding teams, so they can seek aproval from the properties. Any changes will need to be notified to our support team, and they will consult with the hotel whether to proceed with or without a change in the current rate. ------------------------------------------------------------------------------------------------------------------ Xcaret Catamaran Tour included in the AFI • Transportation Xcaret Hotels – Isla Mujeres Pier in Cancun Hotel Zone – Xcaret Hotels. (applies only during established times) • Catamaran ride round trip from Cancun. • Certified crew • Reef snorkeling • Snorkel equipment and full face mask. • Premium drinks and fruit on board. • Box Lunch • Free time in Isla Mujeres • *Return aboard catamaran or ferry through Xcaret. • *Option to return by Ferry if you want to spend more time in Isla Mujeres, always ensuring you are on time for your transportation back to the hotel, if you cross at a later time you will not have the possibility of taking your transportation. • Access to the Cancun scenic tower. Frequency of Operation: Monday, Wednesday, Friday and Sunday. Remind you that along with this tour, our guests have the option of enjoying our Cun-Isla Mujeres-Cun Ferry. On the same frequencies and with the following pick up times: Hotel Xcaret Arte 09:15am Hotel Xcaret Mexico 09:30am It is essential to make a reservation with our Guest Service team at each property to enjoy this tour.
• Any change of name, dates of stay, or cancellations must be notified to the Xcaret Hotels reservations department (booking@hotelxcaret.com). ----------------------------------------------------------------------------------------------------------------- Property allows modification in advance but needs to be done through our customer support team, otherwise it will get denied. A few of this modifications may incur in rate changes. Please reach out directly to our corresponding teams, so they can seek aproval from the properties. Any changes will need to be notified to our support team, and they will consult with the hotel whether to proceed with or without a change in the current rate. ------------------------------------------------------------------------------------------------------------------ Xcaret Catamaran Tour included in the AFI • Transportation Xcaret Hotels – Isla Mujeres Pier in Cancun Hotel Zone – Xcaret Hotels. (applies only during established times) • Catamaran ride round trip from Cancun. • Certified crew • Reef snorkeling • Snorkel equipment and full face mask. • Premium drinks and fruit on board. • Box Lunch • Free time in Isla Mujeres • *Return aboard catamaran or ferry through Xcaret. • *Option to return by Ferry if you want to spend more time in Isla Mujeres, always ensuring you are on time for your transportation back to the hotel, if you cross at a later time you will not have the possibility of taking your transportation. • Access to the Cancun scenic tower. Frequency of Operation: Monday, Wednesday, Friday and Sunday. Remind you that along with this tour, our guests have the option of enjoying our Cun-Isla Mujeres-Cun Ferry. On the same frequencies and with the following pick up times: Hotel Xcaret Arte 09:15am Hotel Xcaret Mexico 09:30am It is essential to make a reservation with our Guest Service team at each property to enjoy this tour.