The hotel is located 700 m from the commercial centre of El Calafate and 50 m from the Ecological Reserve Laguna Nimez, and the El Calafate Coastal Walk, a particularly tranquil area ideal for long walks and bird watching in the fertile landscape around Bahía Redonda bay and the Laguna Nimez. Renovated in 2010 the hotel offers a large thematically organised library available for guests' use and notebook computers from which they can take advantage of the WLAN Internet access freely in a comfortable atmosphere. All this makes the library the ultimate meeting place in the evening after returning from outings in the surrounding area. Guests are welcomed in the hotel's lobby with 24-hour reception and 24-hour check-out services. A hotel safe and currency exchange facilities are provided. Younger guests can have fun in the children's playground, and refreshments are served in the café, bar and restaurant. Room and laundry services are offered and there is a car park for guests with vehicles. A bicycle hire service is available for those looking to explore the area on two wheels. The rooms are carefully decorated with antique furniture and objects from Patagonian ranches. They overlook Lake Argentino, Bahía Redonda and the Calafate hill and all have a private bathroom with a shower, bath and hairdryer. Other amenities include individually regulated heating, a safe, cable TV, WLAN Internet access and sprung mattresses. A double bed features as standard in all rooms. Guests can relax on the sun loungers provided at the hotel. A buffet breakfast is served in the morning and set menu options are available at lunch and dinner.