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• The Luxurist privileges: Benefit from 24/7 concierge service for you and your traveler. Late check-out (2PM) guaranteed, except during peak season and must be requested at least 48 hours before departure. Welcome treat for your traveler guaranteed. Concierge-managed transfer guaranteed. To access your Luxurist privileges, contact concierge@theluxurist.com with your booking number. For more details on concierge services, access to terms & conditions: https://www.theluxurist.com/terms Park Royal Hotels & Resorts does not accept “room blocks under the same name or under the same travel dates that can be clearly reflected as “room blocks”. In case of receiving cancellations of identifying "blocking reservations”, there will be a penalty of 100% of the stay in any season. - Upon check-in, all our guests are required to present a government-issued ID. Accompanying minors need to show a birth certificate or school ID with photo. Our aim is finding sustainable practices; you can make use of room service once every 24 hrs. A second service within this period will have an additional cost of 15 USD. Our Oriental Restaurant will be closed from Thursday, October 19th until further notice, while it is going thru some changes and renovations to improve our service. We remind you that you will be able to enjoy The Oriental night every Wednesday at Cocay Restaurant from 6:30 p.m. By official disposition as of the month of January 2019 has been authorized a new tax in the municipality of Benito Juárez, called Environmental Tax. This new municipal tax is mandatory and is under the amount of $26.86 Mexican pesos per room per night and will be collected to the guest at the time of check in. By official disposition as of the month of March 2019 has been authorized a new tax in the municipality of Benito Juárez, called Environmental Tax. This new municipal tax is mandatory and is under the amount of $26.86 mexican pesos per room per night and will be collected to the guest at the time of check in. The amount in mexican pesos may vary since it is calculated by our local authorities taking 30% from U.M.A.
• The Luxurist privileges: Benefit from 24/7 concierge service for you and your traveler. Late check-out (2PM) guaranteed, except during peak season and must be requested at least 48 hours before departure. Welcome treat for your traveler guaranteed. Concierge-managed transfer guaranteed. To access your Luxurist privileges, contact concierge@theluxurist.com with your booking number. For more details on concierge services, access to terms & conditions: https://www.theluxurist.com/terms Park Royal Hotels & Resorts does not accept “room blocks under the same name or under the same travel dates that can be clearly reflected as “room blocks”. In case of receiving cancellations of identifying "blocking reservations”, there will be a penalty of 100% of the stay in any season. - Upon check-in, all our guests are required to present a government-issued ID. Accompanying minors need to show a birth certificate or school ID with photo. Our aim is finding sustainable practices; you can make use of room service once every 24 hrs. A second service within this period will have an additional cost of 15 USD. Our Oriental Restaurant will be closed from Thursday, October 19th until further notice, while it is going thru some changes and renovations to improve our service. We remind you that you will be able to enjoy The Oriental night every Wednesday at Cocay Restaurant from 6:30 p.m. By official disposition as of the month of January 2019 has been authorized a new tax in the municipality of Benito Juárez, called Environmental Tax. This new municipal tax is mandatory and is under the amount of $26.86 Mexican pesos per room per night and will be collected to the guest at the time of check in. By official disposition as of the month of March 2019 has been authorized a new tax in the municipality of Benito Juárez, called Environmental Tax. This new municipal tax is mandatory and is under the amount of $26.86 mexican pesos per room per night and will be collected to the guest at the time of check in. The amount in mexican pesos may vary since it is calculated by our local authorities taking 30% from U.M.A.
• The Luxurist privileges: Benefit from 24/7 concierge service for you and your traveler. Late check-out (2PM) guaranteed, except during peak season and must be requested at least 48 hours before departure. Welcome treat for your traveler guaranteed. Concierge-managed transfer guaranteed. To access your Luxurist privileges, contact concierge@theluxurist.com with your booking number. For more details on concierge services, access to terms & conditions: https://www.theluxurist.com/terms Park Royal Hotels & Resorts does not accept “room blocks under the same name or under the same travel dates that can be clearly reflected as “room blocks”. In case of receiving cancellations of identifying "blocking reservations”, there will be a penalty of 100% of the stay in any season.